> ## Documentation Index
> Fetch the complete documentation index at: https://docs.quickbads.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get help

> Report a bug, contact us, and what QuickBADS doesn't do yet.

## Report a bug

1. In Revit, click **QuickBADS → Report Bug**, then **Open the report folder**.
2. Email [support@quickbads.com](mailto:support@quickbads.com) with:
   * what you did and what you expected to happen,
   * a screenshot of the plan,
   * the files `last-report.txt` (the last **Place BADS**) and `last-run.txt` (the last update) from that folder,
   * your Revit version.

<Note>
  These two files hold level and apartment names from your model, but no drawings. Nothing is sent unless you send it. We never need your Revit file; if a model would help, we'll ask and you decide.
</Note>

## Contact

Questions, feedback or help setting up a project: [support@quickbads.com](mailto:support@quickbads.com).

## Known limits

<AccordionGroup>
  <Accordion title="Revit and Windows versions">
    QuickBADS runs on Revit 2027 on Windows. Earlier Revit versions will follow.
  </Accordion>

  <Accordion title="Linked models">
    Walls, doors and furniture in linked models are ignored. Model the apartments in the file you check.
  </Accordion>

  <Accordion title="Two plans of the same level">
    Check one plan per level. Placing BADS on a second plan of the same level (for example a sheet plan) removes the fills from the first one.
  </Accordion>

  <Accordion title="Ground floor and gardens">
    After ticking **BADS Ground Floor** on a level, click **Place BADS** again; ticking alone doesn't trigger Auto Update. Ground-floor gardens can't be checked yet and show **?**.
  </Accordion>

  <Accordion title="Shared models">
    Changes that arrive through **Synchronize with Central** or **Reload Latest** don't trigger Auto Update. Click **Place BADS** to bring the fills up to date.
  </Accordion>

  <Accordion title="Balconies">
    A balcony is measured inside Revit **Railings** only. A balustrade modelled as a wall or generic model isn't treated as the handrail.
  </Accordion>

  <Accordion title="Storage that looks like an appliance">
    A cupboard whose type name says "fridge" is read as a fridge. Set its **Mark** to `P` to count it as storage.
  </Accordion>

  <Accordion title="View templates">
    If a plan's view template controls Filters, QuickBADS can't add its view filters to that plan. Add them to the template yourself.
  </Accordion>

  <Accordion title="Ceiling height">
    QuickBADS assumes a 2.7 m ceiling height.
  </Accordion>
</AccordionGroup>


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